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Q.
What will happen to old
subscribers who are using AMPS since 1995 when CDMA is introduced?
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A.
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Existing customers
can continue their patronage. Incentives are being considered to allow
them to switch to CDMA easily. For example, a 25% discount of the cost
of a new terminal; installment payments over a period of 6 months; or
adjustments against the security deposit in excess of the price for the
switchover. |
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Q. In the future, what will be
the equipment type at the customer's end? |
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A.FWP and FWT. |
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Q. |
Fifty percent of the existing
subscribers use fax with the present system. Will faxing be possible
with the new system?
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A.
Fax will be available when FWT is offered.
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Q. |
The BTTB's '012' international
dialing code allows callers to make international directly. Will this
be available to Sheba Phone customers in the future?
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A.This facility will be made
available to Sheba Phone customers this year. |
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Q. At the present call
establishing time is high, will this improve with time?
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A.
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With the introduction of the CDMA,
the overall quality of service, including call establishing time will
be better than other mobile operators in the country. |
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Q. What will be the new system?
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A.
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Initially FWP and FWT will be
introduced for voice service. Subsequently, data devises like SCADA
terminal, credit card validation devises will be set up. |
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Q. How are telular sets powered?
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A.
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FWPs and FWTs will have built in
batteries that have to be charged by an external AC to DC power
adapter. |
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Q. At what speed can data be
transmitted with CDMA? |
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A.
Burst speed can go up to 144 kbps.
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Q.
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At the present
subscribers use built-in antenna as they are within a 10km range of
RBS. Once new and further RBS/BTS are installed, what is the solution
for the customers? |
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A.
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They will have to use out door
antennas if they fall outside the range of 10 km. They will have to do
this on their own. However, Sheba Phone will assist by recommending an
antenna suitable for the locality in question. |
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Q. |
What is the recommended height of the
tower for the outdoor antenna and what type of standard towers are to
be used?
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A.
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The recommended height for outdoor
antennas is 6 & 9 meters. The towers can be constructed of GI
pipe, bamboo or some other suitable material, or the antennas can
mounted on trees. Options will be finalized after considering the
customers' preference and affordability. |
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Q. What will be the range of
indoor/outdoor antennas used in the CDMA system?
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A.
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The range of internal antennas is
estimated to be 5-8 km, and that of the external antennas is estimated
to be 20-30 km or more. |
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